Terms & Conditions of Service

IMPORTANT NOTICE: Please read these Terms and Conditions ("Terms") carefully. By accessing, registering, or listing a property on freelisting.rad-prop.com (the "Platform"), you agree to be bound by these Terms and our Privacy Policy. This agreement constitutes a legally binding contract between you (the "Landlord" or "Property Owner") and Radiant Propadvisors Pvt. Ltd. ("Radiant", "We", "Our", or "Us").

1. Acceptance of Terms

By creating an account, verifying your identity via OTP, and utilizing the free listing services provided by Radiant Propadvisors Pvt. Ltd., you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are entering into these Terms on behalf of a company, HUF, trust, or other legal entity, you represent that you have the legal authority to bind such entity and its affiliates to these Terms. If you do not agree with these Terms, you must not accept this agreement and may not use the Platform.

2. Definitions

• "Platform" refers to freelisting.rad-prop.com, its associated CRM, Deal Desk mechanisms, and all associated subdomains operated by Radiant Propadvisors Pvt. Ltd.
• "Landlord" / "Owner" refers to the individual, entity, or authorized signatory holding legal title, power of attorney, or leasing rights to the listed Property.
• "Property" refers to the real estate asset (commercial, residential, warehouse, retail, or land) listed on the Platform.
• "Client" / "Tenant" / "Buyer" refers to any corporate entity, brand, retail chain, bank, or individual introduced by Radiant to the Landlord for the purpose of leasing, renting, or purchasing the Property.
• "Closure" refers to the execution of a Leave & License Agreement, Lease Deed, Sale Deed, Agreement for Sale, or the exchange of a non-refundable token/advance between the Landlord and the Client.

3. Free Listing & Marketing Scope

Radiant Propadvisors Pvt. Ltd. provides the Landlord with a digital platform to list their Property at absolutely zero upfront cost. The scope of our free marketing includes:

• Creation of a digital portfolio for the Property on the Radiant CRM.
• Pitching the Property to verified corporate clients, pre-leased brands, and high-net-worth individuals within our closed network.
• Utilizing our AI Match Engine to align the Property's specifications with active corporate mandates.
• Providing the Landlord with access to a digital dashboard reflecting SRO (Sub-Registrar Office) circle rates and prevailing market trends.

Radiant reserves the right to reject, modify, or unpublish any listing that is found to be inaccurate, misleading, or in violation of local laws, without prior notice to the Landlord.

4. Commercials, Brokerage & Professional Fees

Radiant operates strictly on a success-fee model. We do not charge the Landlord any registration fees, marketing fees, or upfront listing charges. Our compensation is generated entirely upon the successful Closure of a transaction.

4.1 Applicability of Brokerage

The Landlord agrees to pay Radiant Propadvisors Pvt. Ltd. a standard professional brokerage fee only if and when a Property is successfully leased, rented, or sold to a Client introduced, matched, or facilitated by Radiant.

4.2 Standard Brokerage Rates

Unless explicitly agreed otherwise in a separate written mandate, the standard brokerage fees are as follows:

• For Lease/Rent (Commercial & Residential): An amount equivalent to One (1) Month's gross rent plus applicable GST.
• For Sale (Commercial & Residential): An amount equivalent to Two Percent (2%) of the total final sale consideration plus applicable GST.

4.3 Timeline of Payment

The brokerage fee becomes strictly due and payable by the Landlord immediately upon the signing of the definitive legal agreement (Lease Deed / Sale Agreement) OR upon the receipt of the first substantial advance/token payment from the Client, whichever occurs earlier. All invoices raised by Radiant must be cleared within seven (7) working days of issuance.

5. Strict Non-Circumvention & Protection of Brokerage

To protect the business interests of Radiant Propadvisors Pvt. Ltd. in providing free upfront marketing, the Landlord strictly agrees to the following Non-Circumvention terms:

5.1 Protection Period: For a period of Twenty-Four (24) months from the date Radiant introduces or pitches a Client to the Landlord (evidenced by CRM logs, emails, WhatsApp, or site visit sheets), the Landlord shall not directly or indirectly approach, solicit, negotiate with, or enter into any real estate transaction with said Client for the listed Property or any other property owned by the Landlord.

5.2 Breach of Non-Circumvention: If the Landlord bypasses, circumvents, or attempts to exclude Radiant from a transaction with a Client introduced by Radiant, the Landlord shall be liable to pay Radiant a penalty equivalent to Two Times (2x) the standard brokerage fee that would have been payable, plus all associated legal and recovery costs.

6. Landlord Obligations, Title & Warranties

By listing a Property on the Platform, the Landlord explicitly warrants, represents, and undertakes that:

• They are the absolute and lawful owner of the Property, or possess a legally valid Power of Attorney (POA) to market, lease, and sell the Property.
• The Property is free from all encumbrances, disputes, injunctions, or legal attachments that would prevent a lawful lease or sale.
• All information, dimensions, carpet areas, photos, and financial expectations provided to Radiant are true, accurate, and not misleading.
• They will facilitate physical site inspections for Clients accompanied by Radiant's Deal Desk representatives at mutually agreeable times.

The Landlord agrees to indemnify Radiant against any third-party claims, legal notices, or financial damages arising out of a defective title, misrepresentation of property facts, or concealed encumbrances.

7. Privacy, Identity Masking & Data Usage

Radiant respects the privacy of Property Owners. We implement an "Identity Masking" protocol during the initial marketing phase. Your direct contact number, email, and exact identifying details are not publicly broadcasted to unverified brokers or the general public.

However, you grant Radiant the irrevocable right to use the photographs, floor plans, area details, and location data of your Property to create marketing collateral, pitch decks, and digital listings to secure corporate tenants. Radiant may share your unmasked contact details exclusively with verified Clients once a mutual interest is established and a site visit is confirmed.

8. AI Valuation & Data Accuracy Disclaimer

The Platform provides Landlords with access to intelligence such as Sub-Registrar Office (SRO) circle rates, market valuation trends, and algorithmic rent predictions. This data is provided strictly for informational purposes.

Radiant does not guarantee the real-time accuracy of government circle rates or algorithmic market trends. These figures do not constitute formal valuation reports or financial advice. The final transaction value is solely determined by mutual negotiation between the Landlord and the Client. Radiant bears no liability for any financial decisions made based on the dashboard analytics.

9. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Radiant Propadvisors Pvt. Ltd., its directors, employees, or channel partners be liable for any indirect, punitive, incidental, special, or consequential damages, including loss of rental income, loss of profits, or business interruption arising out of the use or inability to use the Platform.

Radiant acts solely as a real estate advisor and facilitator. We are not a party to the final Lease Deed or Sale Deed executed between the Landlord and the Client. Radiant assumes no responsibility for tenant defaults, bounced security deposits, property damage caused by the tenant, or any post-transaction disputes.

10. Indemnification

The Landlord agrees to defend, indemnify, and hold harmless Radiant Propadvisors Pvt. Ltd. from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Platform; (ii) your violation of any term of these Terms & Conditions; (iii) any misrepresentation regarding the legal title of your Property; or (iv) your circumvention of Radiant's brokerage rights.

11. Governing Law, Jurisdiction & Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute, controversy, or claim arising out of or relating to this agreement, including the breach, termination, or invalidity thereof, or the recovery of unpaid brokerage fees, shall be exclusively subject to the jurisdiction of the competent courts situated in Kolkata, West Bengal, India.

In the event of a dispute regarding unpaid brokerage, Radiant reserves the right to initiate recovery proceedings under the Commercial Courts Act, 2015, or initiate Arbitration proceedings in Kolkata as per the Arbitration and Conciliation Act, 1996.

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